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Organization Portal

For authorized shelter, food bank and warming centre staff only. Enter your 6-digit staff PIN to update live capacity and view install & usage metrics.

How to set up the 6-digit staff PIN

  1. 1. Choose a 6-digit number. Digits only. Don't use a phone number, street number or 123456.
  2. 2. Set it yourself in the portal. Sign in, open the PIN tab and save your new 6-digit number. It is stored on the server as a scrambled fingerprint — never in the app code on anyone's phone.
  3. 3. Share it only with shift leads. One PIN per organization is fine; whoever posts an update can type their desk name in “Posted by”.
  4. 4. Change it when staff leave. Use the PIN tab — the old PIN stops working right away and everyone signing in next needs the new one.
  5. 5. Sign out on shared computers. The PIN unlock only lasts until the browser tab is closed.
  6. 6. Owner backup. The Vault tab is locked with a second, owner-only PIN. Keep every agency's PIN there so you can recover one if it is forgotten.

The master PIN is 198111. Change it in the PIN tab before you hand the portal to partner agencies.

Install and usage numbers are staff-only and never shown to app users.